The threats posed by bots to our digital applications and businesses at large are well-known among security and fraud professionals. Earlier, I delved into these threats to aid security and fraud teams in communicating the bot menace in an executive and board-friendly language. Consequently, such discourse has led to increased awareness about bot-related issues.
Predictably, the heightened awareness has given rise to a wave of marketing material targeting enterprise purchasers. Regardless of the risks that security and fraud teams aim to mitigate, they require a method to navigate past marketing jargon to appropriately assess bot solutions. The challenge lies in discerning which bot solutions genuinely deliver on their promises, the strategies that will be effective in specific environments, and the vendors who can stay ahead of the constantly evolving threat landscape.
There might be multiple approaches to this issue, but I’ve outlined a few key factors that enterprises should consider when evaluating bot solutions: